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Because cotton is less stretchy than synthetic materials, we may recommend sizing up for Collection Number 3 but sizing down for Collections Number 1 and 2. Please use our size guide quiz for more info.

If any pairs feel a little tight at first, please note that after a few wears and washes your underwear will soften, stretch and become more supple. Please be careful if intentionally trying to stretch them out as you will pull at the seems.

Wash on a 30°C cycle and do not tumble dry. Like many fabrics, cotton will only shrink if you wash it on very high temperatures. A bit like denim, cotton can feel a bit tight and stiff when it has first been washed. But, as you wear it, it will loosen up.

Treat your cotton with care. Without elastane for stretch, cotton is more fragile. Please do not wring your cotton when wet or wear panty liners as the adhesive pulls at the seems (panty liners defeat the point of your bits breathing too!).

Health and hygiene is paramount for us. Much like many high-street retailers and to ensure all of our customers receive products unworn, we have a no returns policy for underwear. If your product is faulty, then please contact hello@cottoncoup.com.

You will have received a tracking number by email. Please click the tracking number to be linked to a tracking site.

Cotton underwear is made from the natural fibres of the cotton plant, which are spun into threads and then woven or knit into a breathable fabric, perfect for everyday wear. Unlike underwear made from synthetic fibres, cotton lets your bits breathe. The more breathable the fabric the more air circulation there is down there, keeping your bits fresh. This means your bits can have less odour and bacteria build-up, and a better PH balance. Learn more here

We do ship internationally. Shipping costs and timings will be calculated at checkout.

All of our packaging, from the outer bag to the individual inner bags, are all biodegradable. Did you know, cotton is also biodegradable too?